Partner-Patient: Patient-Centered Care
The concept of Person-Centred Care (PCC) is an organizational philosophy for health services where the individual, along with their values, preferences, and lived experience, is the starting point and the ultimate goal of every intervention. It is not just about providing care, but about co-constructing it with the patient and their loved ones.
The PCC approach recognizes that the patient experience is a quality factor in its own right. It is based on fundamental pillars: respect, dignity, information sharing, participation, and collaboration.
The Patient-Partner: A Key Role
The patient actively collaborates with the care team in developing their own treatment plan. They participate in decisions and are encouraged to be engaged in their own health.
- At the Individual Level: The patient actively collaborates with the care team in developing their own treatment plan. They participate in decisions and are encouraged to be engaged in their own health.
- At the Collective Level: The patient-partner contributes to the teaching of future healthcare professionals, to clinical research, and to the continuous improvement of the organization and quality of care.
Patient engagement thus becomes a driver of innovation, transforming the relationship between the caregiver and the patient, moving from a paternalistic stance to one of genuine partnership.
The Advantages of the Patient-Partner Approach
Integrating patient-partners is not just an ethical imperative: it's a strategy that generates measurable and positive results for the entire healthcare system.
| Benefit | Impact on the Healthcare System |
|---|---|
| Improved Quality and Safety | Patients identify safety flaws and areas for improvement often invisible to professionals. |
| Optimized Experience | Care better aligned with the patient's needs and values leads to increased satisfaction and better adherence to treatment. |
| Efficiency and Cost Reduction | Better patient understanding of treatments reduces complications, rehospitalizations, and resource waste.. |
| Strengthened Trust | Establishing a relationship of trust and collaboration between caregiver and patient is the key to long-term therapeutic success. |
Become a Patient-Partner at Bellevue
Help us improve our care and service offerings through your commitment!
Your status as a patient-partner will allow you to:
- Participate in discussion groups;
- Give your priority feedback on our services;
- Contribute directly to the continuous improvement of our care delivery.
I Want to Contribute!
Submit your application to participate in our partnership program.